Who we are

Our website address is: https://a2b-plumbing.co.uk.

What personal data we collect and why we collect it

Contact forms

We have two contact forms on the website, one on the home page and one on the “Prices” page. Both forms collect the same data which consists of the following fields:

“Name”, “Email”, “Phone” and “Message”.

Filling out the contact form will enable you to contact A2B Plumbing, Heating and Gas LTD via email and your data will be stored in the email address sent to the owner of the business.


If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

Any form data will be shared with A2B Plumbing, Heating and Gas LTD via Email to enable us to provide you with information of our services and any quotes. Your data will not be shared with, or stored by any other services or databases.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.Any form data will be shared with A2B Plumbing, Heating and Gas LTD via Email to enable us to provide you with information of our services and any quotes. 

Your contact information

Our business contact information is as follows:

A2B Plumbing, Heating and Gas LTD
20 Bramcote Road, Wigston, Leicestershire, LE18 1DA
Email address: a2bplumbing@yahoo.com, contact@a2b-plumbing.co.uk

Additional information

How we protect your data

We ensure that your data is encrypted and transmitted securely via our website’s security socket layer (SSL). A2B Plumbing, Heating and Gas LTD also takes steps to ensure your data is not stored on any database and is only kept for as long as necessary to carry out any services provided, after which the data is deleted.

What data breach procedures we have in place

In the unlikely event of a data breach we will notify all affected users, if any, and will send out information on the data breach which will specify whether you as a user have been affected and which data, if any, has been leaked.

We will also work closely with the necessary authorities and regulatory bodies to ensure a data breach does not occur.

What third parties we receive data from

Not applicable.

What automated decision making and/or profiling we do with user data

Not applicable.

Industry regulatory disclosure requirements

Not applicable.